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Report | nursing-catalyst

Inside Microsoft’s Ambient Nursing Documentation Pilots: Early Outcomes from Mercy

Infographic titled “By the Numbers: Mercy’s Impact Snapshot,” showing key pilot outcomes including reduced documentation latency and cognitive load, time saved per shift, and increases in mobile use, timeliness, and patient satisfaction.

Executive Summary

Among the many use cases for AI in clinical care, one solution persists at the forefront of nurse leader (and bedside RN) attention: ambient documentation. While AI-automated charting is now nearly ubiquitous for physician workflow, most nursing solutions are still actively in development. Across September, Nursing Catalyst invited industry leaders Abridge and Microsoft to present on their products and share early outcomes with THMA’s nursing and IT executives. 

Read on for a recap of what Microsoft leaders shared about their product capabilities, development approach, and future roadmap—as well as the outcomes of this technology generated by the first five months of Mercy’s pilot. 

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