Insights

In this episode, Robin Brand and Naj Khan discuss the pressing workforce challenges facing health systems, particularly the clinician shortages and rising costs. They explore how technology and AI are being adopted to address these issues, revealing a gap between interest and implementation. The conversation also covers staffing strategies, care model redesigns, and the importance of tailoring solutions to meet the specific needs of different clinical roles and settings.

In this episode of the Health Systems CXO podcast, Brian Contos discusses the current challenges facing health systems, including financial pressures and policy changes. He emphasizes the need for health systems to rethink their growth strategies, focusing on operational scale through AI and site of service optimization.

In this conversation, Anne Herleth discusses the critical importance of governance in healthcare AI, emphasizing the need for practical rules to manage AI effectively. She introduces four key rules: the 50-50 rule for balancing quick wins with long-term transformation, the 80% rule for choosing good enough solutions, the one-in-two-out rule for managing vendor relationships, and the 12-month rule for adapting to rapid changes in technology.

In this episode of the Health System CXO podcast, Robin Brand interviews Nick Bartz, co-founder and CEO of Kairon Health. This conversation covers the importance of understanding the operational realities of healthcare, the role of technology in facilitating change, and the challenges of implementing value-based care.

In this session, you’ll hear what Leading Health System Pharmacy leaders discussed during our fall in-person gatherings with their peers—and we’ll share our perspective on the key themes and what they mean for industry organizations that work with them.

Health systems are elevating ASCs from supplementary revenue streams to core strategic assets, and leading organizations are reimagining their approach to development and optimization. The next wave of ASC decisions—whether to build, buy, or partner—is increasingly complex. Heightened competition in a highly fragmented market, alongside emerging investment and partnership models, is prompting health systems to revisit assumptions and take a more deliberate approach to ASC expansion.

Strategy Catalyst will present exclusive market research and case studies from high-performing health systems, exploring how they’re navigating expansion and structuring ownership and governance for sustainable growth. We’ll examine physician co-investment as a strategic tool for recruitment, retention, and alignment, and share actionable frameworks for evaluating ASC opportunities and building engagement strategies that deliver measurable results.

Health Systems have long dealt with underpayment, but new AI tools have intensified these challenges. What if you could bring payer-grade rigor and insights to your process? In this session with Rachel Dallmann, Chief Ancillary Officer at Phelps Memorial Health Center, we pull back the curtain on the very tools and playbooks payers use to root out overpayments and show you how applying that same payment-integrity mindset efficiently and accurately uncovers missing dollars. You'll leave with a clear framework for matching payer sophistication in your own workflows and concrete moves to start capturing revenue.

Speakers

• Rachel Dallmann, Chief Ancillary Officer, Phelps Memorial Health Center

• Sarah Armstrong, CEO, TREND Health Partners

• David Gaffey, SVP, Provider Operations, TREND Health Partners

Health systems no longer have the luxury of reactive staffing. It’s time for proactive planning and smarter flexibility. Join The Health Management Academy, Arnot Health and Hallmark Health Care Solutions for a timely discussion on how healthcare leaders are rethinking workforce models to improve care quality, reduce patient safety risks, increase clinician satisfaction, and reduce labor costs. We’ll examine emerging workforce trends and unpack what it means to build a forward-looking labor strategy — one that harnesses an agency marketplace, internal float pools, and modern workforce tech to drive down costs and improve outcomes. These changes are not just survival tactics, but a blueprint for thriving in an uncertain healthcare economy.

Speakers

• Jerikah Gilliland, MSN, RN, TCRN, NEA-BC, Chief Nursing Officer, Arnot Health, a Member of Centralus Health

• Matt Dane, DNP, MBA, RN, Senior Vice President, Hallmark Healthcare Workforce Technology