Introduction
With recently passed Medicaid cuts projected to leave 16 million additional people uninsured by 2034, health systems face mounting pressure to address uncompensated care costs while maintaining quality and navigating tighter margins. Regional One Health, a safety-net system serving Memphis, has challenged the traditional cost-center perspective on uninsured populations through its ONE Health initiative. Launched in April 2018, ONE Health is a voluntary complex care program targeting uninsured patients with frequent ED visits and admissions, adapting the Camden Coalition's "hot-spotting" methodology to prioritize patient-defined goals through nurse-led teams and strategic CBO partnerships.
Read our latest case study that explores ONE Health's proven approach to complex care management.
Key Takeaways
How Regional One built sustainable community partnerships through asset mapping and capacity enhancement
Staffing strategies and retention practices that resulted in only 3 turnovers in 7 years
The financial sustainability journey that generated $27 million in recovered revenue and cut total cost of care by 40.6%